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The University of Lancashire is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the WCAG (Web Content Accessibility Guidelines) 2.1, level AA standard, due to the non-compliance listed below.
There are customisation tools available via your browser or personal device that will improve your online experience if you have a disability. AbilityNet - How to use My Computer My Way has step-by-step advice on making your computer, laptop, tablet or smart phone easier to use.
Our website is designed for as many people as possible in mind. We are committed to providing a website that is accessible to all users and one that provides a positive user experience. We want as many people as possible to be able to use this website. For example, that means you should be able to:
Change colours, contrast levels and fonts
Zoom in up to 400% without the text spilling off the screen
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
The content listed below is non-accessible because it is not compliant with WCAG 2.1, level AA.
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| Accessibility problem | Description | WCAG 2.1 AA success criteria |
|---|---|---|
| Video player controls | When navigating with a keyboard it is possible to navigate away from the video with the focus still being on the video. | 2.1: Keyboard accessible |
| Links and buttons | There are several instances of buttons which look like links, and links which look like buttons. | 1.3.1 Info and relationships |
| Buttons | There is some ambiguous button labelling such as 'Read more'. | 3.3.2 Labels or instructions |
| Video | Some videos which do not contain audio, do not have an alternative media. | 1.2.3 Audio description or media alternative |
| PDF documents | Some older PDF documents may lack a heading structure and clear labelling. | 1.1.1 Non text content, 1.3.1 Info and relationships |
We carry out our own testing on a regular basis using screen reader software, colour contrast analyser and keyboard only. We also use the automated tool Acquia Optimize to flag up any issues and review these monthly.
All testing goes into an ongoing accessibility road map and is fixed as soon as possible.
We are not able to fix some issues, such as video player controls and the cookie consent pop-up, as they are supplied by a third party.
Whilst we make every effort to ensure our website is accessible, there is some content that we are not fixing straightaway as a priority. This content is currently exempt under accessibility legislation.
Current accessibility regulations do not require us to update PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. However, we are ensuring any new PDFs or documents we publish in the future will meet accessibility standards. If you have any issues in accessing older documents, please email the web team and we’ll endeavour to provide the information in an alternative format.
Our website contains third-party content such as social media links and embedded content from other providers. Unfortunately, we do not have control over this and are not responsible under accessibility guidelines for this content. However, we do work with our third-party suppliers to improve accessibility and our user experience wherever possible.
If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, please contact:
Phone: +44 (0)1772 895653
We’ll consider your request and get back to you in 2 working days.
This statement was prepared on 29 April 2025 using information from a third party assessment, self-assessments and automated testing.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the web team.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).