Making a Difference: Leading people through change

Broughton House North West Ambulance Service NHS Trust, 449-451 Garstang Road, United Kingdom

‘Leading people through change’ is the third module of learning from the NWAS Making a Difference Leadership Programme.  The modules have been developed for NWAS based on outcomes from: National NHS Strategy (‘People Plan’) Association of Ambulance Chief Executives (AACE) Cultural And Leadership Network for Ambulance Services (CALNAS) Leadership priorities for the NHS NHS Project […]

Minute Taking

Virtual - MS Teams

This personal development workshop has been developed to support any staffs that have responsibilities for taking notes or minutes in meetings or, attending meetings in a support function. It will take you through the role, the skills you need and how to improve them. The workshop aims to support you with practical tips and techniques […]

Making a Difference: Leadership of Others

Accrington Stanley Football Club Wham Stadium, Livingstone Road, Accrington, United Kingdom

‘Leadership of others’ is the second module of learning from the NWAS Making a Difference Leadership Programme. With a focus on leading teams, supported by our Be Think Do leadership philosophy and Goleman's Emotional Intelligence model, this module looks at how we can improve our social awareness and relationship management to improve our teams. The […]

Assessment Centre Support Session

Virtual - MS Teams

The assessment centre process explained. Assessment centres are a great way for employers to evaluate how you respond to different situations, tasks and tests but can be nerve-racking if you have never done one before. This session will prepare you to tackle these challenges with confidence. To join the meeting use this link on the […]

Supporting Our Neurodiverse Staff

Virtual - MS Teams

Neurodiversity conditions can impact individuals both within their personal and professional lives. This interactive workshop has been developed to raise awareness of neurodivergent conditions, the value of a neurodiverse workforce and to build the confidence of managers to hold effective “ways of working” conversations with their team members in order to help individuals to feel […]

Surviving 2025 (Stress Management) (Online course via Zoom)

Zoom - Please see information

CPD hours 1.5 CPD hours Who should attend? All staff What you will gain? To explore the impact of the upcoming year on feelings, emotions and behaviours. To then examine and implement strategies that will promote general mental and physical well-being Programme outline This programme will be delivered virtually via Zoom. It would be advisable […]

Coaching Conversations

Virtual - MS Teams

Working in an NHS organisation involves experiencing changing and uncertain environments more so than other organisations. This is not easy for some staff to work with which can require their resilience to be tested and challenged. This offer of coaching conversations helps staff develop their coaching skills which can be used when managing staff, having […]

MBTI: Personal Resilience

Virtual - MS Teams

MBTI was developed by Isabel Myers and Katharine Briggs (hence Myers Briggs Type Indicator) and is based on Carl Jung’s theory of psychological types.  MBTI is a tool that looks at our preferences (not one that looks at skill or ability), and in understanding ourselves more we can build our personal resilience Bookings are made […]

Duty of Candor

Virtual - MS Teams

The HR Masterclasses have been developed to support our NWAS Leaders to undertake management responsibilities in line with NWAS HR policy, procedure and guidance documentation to ensure that all staff experience equitable and fair treatment, and are supported to perform their roles to the best of their abilities. The Duty of Candour session aims to […]

Sickness Absence

Virtual - MS Teams

This workshop is designed to equip people leaders/managers with the necessary tools, understanding and practical applications of the sickness procedure in order to manage and support absence cases from initial notification right through to return to work. The workshop also covers sickness review triggers and managing Long Term Sickness Absence. Bookings are made via MyESR […]

PMO Lunch and Learn 1 – Project Reporting

Virtual - MS Teams

NWAS deliver a significant number and variety of projects across the Trust at any one time. To allow for a practical and consistent approach to project delivery, the Programme Management Office has developed several Lunch & Learn modules which complement the overarching Project Way Training. What is project reporting? What is involved? Project reporting at […]

Civility Saves Lives

Virtual - MS Teams

This workshop draws on the principles of NWAS policies/procedures/campaigns (eg. Dignity at Work and Freedom to Speak Up), along with our NWAS Values, to shine a light on the importance of civility in the workplace. Bookings are made via MyESR click here to search the workshop title in your course catalogue to enrol this workshop. […]